Principles of automation of workflow

In this article, we will consider what is the systems of workflow automation bpmonline.com/crm/workflow-management-software, how they differ from the systems used in other branches and what advantages of work in them will be noticed by performers.

The first the large enterprises numbering thousands of employees began to think of the need for the creation of the special software for business process management in the company. Tasks, reports, contracts – a set of documents which have to be created, coordinated and sent to certain terms. It is difficult for a person to follow that everything has been made in time, and the computer perfectly copes with this task. Thus, the main problem which has defined the emergence of the workflow automation is that we create so much information that we can’t control it. For this reason, there are basic principles of work of any CRM
which allow helping the user to control information:
The single registration of the document allowing to identify unambiguously it.
The possibility of parallel performance of operations allowing to reduce the time of the movement of documents and increase in efficiency of their execution.

The continuity of the movement of the document allowing to identify responsible for tasks in any process.
Uniform (or coordinated distributed) base of document information allowing to exclude a possibility of duplication of documents.
The effectively organized system of the search of the document allowing to find him, possessing the minimum information on him.
The developed system of the reporting under various statuses and attributes of documents allowing to control their movement on processes of document flow and to make administrative decisions, based on data from reports.
These principles are carried out by the majority of systems of both usual, and technical document flow.
Besides, the question of availability of system outside the enterprise is even more often brought up recently. Many systems allow working via the web interface with a possibility of access from any device by means of the web browser. Also, developers try to realize a possibility of viewing of files the system.

At this moment we face the main difference between the design companies: files of tasks represent drawings, but not official documents. To understand why it is important, we will present to GIPA which has to agree on a certain drawing. When using the GIP special system will open a task, will open the enclosed document and will make the decision on coordination.

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